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Contact support if you are unable to find answers to your questions in the help categories above. In order to facilitate troubleshooting, please include the following information in your correspondence:

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Applicable software version (this information can typically be found under Help > About.)
Operating system (Windows Vista, Windows XP, Windows 98 SE, etc.)
Internet browser and version (Internet Explorer 8.0, Firefox 3.0, etc. In most browsers, find this under Help > About.)
If applicable, device type and operating system


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